THE DETAILS, MADE CLEAR

Terms & Conditions

Updated 10 October 2026

Who you are working with

The Gerry Method is the trading name of Alisha Gerry, a sole trader.

Email: enquiries@thegerrymethod.co.uk
Telephone: 07729 973006

We are not VAT registered. No VAT is charged.

Enquiries and agreeing a project

Requesting a free preview or contacting us creates no payment obligation. Before you commit, we will provide a written proposal and these terms for you to keep. The proposal will specify the deliverables, pages, booking functionality, revisions, ongoing update allowance, timescales, payment dates and any additional costs. Work begins after we have agreed the project in writing. Bespoke applications and additional services are quoted separately.

The small business website package

The advertised package costs £299 upfront plus £59 per month. Monthly charges start on the agreed date your website goes live. It includes the agreed website, domain setup and management, hosting, professional email and Google Workspace setup with one Business Standard user, SSL, maintenance, technical support and small ongoing content updates. Booking or enquiry functionality is agreed around your needs. Extra email users, premium domains, paid add-ons and bespoke applications require a separate agreed quotation. We will explain any limits and third-party charges before you order.

Your domain

Your domain is registered in your name or your business’s correct legal name for one year at a time. You remain the registered holder throughout the paid registration period. We manage it on your behalf and renew the agreed included domain annually while the managed package is active and payments are up to date. Your proposal identifies the included domain and any renewal allowance or exclusions.

A domain registration is a renewable right to use the name, subject to the registry and registrar rules; it is not a permanent purchase. Cancelling our managed service does not shorten an already-paid registration period or make the domain ours. We will cooperate with a management handover, provide the expiry date and explain when you become responsible for future renewals. We will notify you before expiry if we will not renew it.

Website content and ownership

You retain ownership of content you supply and must have permission to use it. Our written project agreement will assign to you the copyright we own in original, client-specific website work once the agreed build price is paid. Reusable templates, components and systems remain ours, with a licence allowing you to continue using them as part of your delivered website. Third-party software, fonts and assets remain subject to their own licences, which we will identify where relevant.

Monthly service and cancellation

The £59 monthly managed service is rolling, with no longer minimum term. You can cancel by giving 30 days’ written notice to our email or postal address above. Charges remain payable for the service provided during that notice period. We will confirm the end date and any final balance or refund of unused prepaid service.

We will coordinate the handover of your domain, website files and email administration before ending services. Separate migration or rehosting work beyond the agreed handover will be quoted in advance. We will explain any impact on website availability or email access before services stop. Your domain’s annual registration does not create a 12-month minimum term for our monthly package.

If you cancel a build before launch, we will assess work already performed and any authorised costs under your written agreement and applicable law. The upfront payment is not automatically non-refundable.

If you are buying as a consumer

You are a consumer when buying wholly or mainly outside your trade, business or profession. For a service contract agreed online or by email, you normally have 14 days from the day after the contract is made to cancel without giving a reason. Tell us clearly by email or post before that period ends. You may use the form below, but do not have to.

We will only start services during that period at your express request. If you then cancel, a proportionate charge for services provided can apply only where the legal requirements have been met and you were informed beforehand. The cancellation right is lost on full performance only with your prior express consent and acknowledgement. Any separate digital-content supply requires its own applicable cancellation information and consent. Refunds due following statutory cancellation will be made within 14 days of being informed, using the original payment method unless you expressly agree otherwise, without a refund fee.

Our 30-day monthly notice does not override statutory cancellation rights or remedies. Nothing here excludes rights to services performed with reasonable care and skill, or liability that cannot lawfully be excluded.

Privacy and client information

Our privacy notice explains how we handle website enquiries and personal information. Where a project involves processing personal data on your behalf, we will agree the necessary data-processing terms and responsibilities before that processing begins.

Questions or complaints

Please contact us using the details above with your project reference and a description of the issue so we can investigate and discuss a resolution. These terms do not restrict your statutory rights or your right to seek an appropriate remedy.

Changes

Publishing an updated version of this page does not automatically change an existing agreed contract. Any project-specific changes must be agreed with you.